Participant Feedback 2006 to 2011

The Exciting Culture/Language Challenge (new in 2011)

'Brilliant! Enjoyable! Inspirational! & fantastic!!!' '“Even” as a TESOL-qualified, Spanish-speaking former resident of a foreign country, I learnt from this session and admired its composition and format. Well done!'  'Very well presented – good information presented in an interesting & informative way.'  'Much more interesting that I would have thought. I often think these sessions are more time consuming than useful - this one certainly wasn't - it was very worthwhile.' 'We nearly couldn't find Margaret Bornhorst but thank God we did. This workshop surpassed what I thought it would be and we learnt to sing a beautiful French song - in a few minutes.' ' The cross-cultural workshop was brilliant. Margaret obviously knows her stuff and how to impart the knowledge to ensure everyone understands. I got a great deal out of this workshop.'

Cross-Cultural Skills for Librarians (new in 2011)

'Increased my awareness and understanding towards other cultures. Thank you! This should have been done for a whole day, not 3 hours.' Wonderful sharing and insights from presenter and the group. 'Helped me to understand and appreciate different cultures.  Thank you.'  'There is so much to learn from each other in a multicultural society. This training has been very interesting.' 'Reminded me of the importance of appreciating people’s backgrounds and that there is always a story behind their behaviour.  Very valuable, thank you.'

Culturally Competent Customer Service

‘I enjoyed the organised manner of the presenter. Margaret gave energy and enthusiasm and I feel motivated to learn more about cultural issues.’ ‘It’s marvelous to have a presenter who has a passion for her work and is able to share it so well.’ ‘Thank you for a great experience.’ ‘Excellent information and terrific stories to back up points.’ ‘I like the way that the facilitator encouraged the group to identify their own experiences and share them  -  greater impact!’

Overcoming Language Barriers

‘An excellent presentation in every way.’ ‘Wonderful! After suffering rather ordinary training it was like fresh air to have today’s input.’ ‘An excellent presentation. Great to have the practical examples. Thank you.’ ‘Very clear and concise presentation. You gave great energy in the workshop which was terrific.’ ‘Thank you for opening my eyes! Excellent.’ ‘Your presentation was superb, informative, entertaining and engaging. One of the best external speakers we have had. Thanks.’

Culturally Competent Community Workers

‘Margaret is an excellent presenter with a wealth of experience and knowledge to share.’ ‘Excellent ‘entry level’ program.’ ‘Margaret is an awesome trainer; really interesting material.’ ‘ I now have more awareness of some of the issues facing newly arrived people.’ ‘An excellent training event. Speaker very knowledgeable.’ ‘Interpreter information and skills—great!’ ‘It was a very exciting day.’ ‘I now have more awareness of different cultures, I am more culturally competent.’ ‘Thank you, Margaret, for such an informative and engaging program. Your delivery style, information and broad knowledge is fantastic.’ 'I really enjoyed this workshop. I wasn't bored for one minute! Lots of information- well delivered.' 'Enjoyed the program - very much.' 'I have learnt how to use TIS and gained knowledge about something I had little information about. Thanks.'

Cross-Cultural Skills for Teachers

‘Enlightening and comprehensive, practical as well as entertaining, and participant interaction was also informative. Cultural information/identity issues were invaluable.’ ‘I found this program amazing and highly valuable both as a tutor and as a citizen.’ ‘Your knowledge and enthusiasm is infectious. I want to now continue to learn so much more.’ ‘I particularly enjoyed the work exploring cultural differences relating to politeness and courtesy. I teach international students and it’s made me aware of the need to do this with them, too.’ ’The manual is a wonderful resource.’ ‘An outstanding presentation and presenter.’ ’Margaret brings the material to life and energises the group and gets everyone contributing enthusiastically.’ ‘Enjoyable, fun, professional.’

Communicating through Professional Interpreters

‘Style of presentation was lively, interesting and attention-keeping.’ ‘Facilitator very good, pleasant, excellent interaction with the group.’ ‘Excellent. Very practical and informative.’ ‘Thank you. I have worked with professional interpreters for years and I still learned heaps. Very useful.’ ‘Thank you. I learned a lot today and feel so much more ready to work with professional interpreters.’